For journalists, writing and
producing for broadcast or print can come somewhat naturally. Writing for the
web however, is a whole new game. The online audience is constantly growing and
more people are engaging in the online world nowadays, leading journalists to
analyze these new trends and formulate a set of rules and guidelines to follow
in order to keep their audience engaged in the content displayed on the web.
Studies have shown that most internet users are consuming content while between
tasks at work, rather than during their leisure time. In knowing this, it
becomes extremely important to engage your reader immediately to guarantee they
get the satisfaction they were looking for while visiting your site in a very
short amount of time. I came up with the following 7 techniques that should be
used by journalists to support audience engagement.
1. Journalists
now need to make sure that they grab the reader’s attention with the first sentence
on content. The opening of your story has to be much like a good broadcast
lead, a good online lead jumps out at users and makes them want to read more. Using
headlines like “How To” or “Why” always seem to be effective at grabbing
attention online, especially when your directly address the reader. Use
comments like “Check our current list for your hometown” to grab a reader’s
attention and keep them involved in your site.
2. Journalists
need to make sure that they use present or future tense in the opening line,
whenever possible. This technique will tell readers what’s happening right now.
It’s important in order to engage an audience and secure the chances of them
revisiting the site to update information as it changes, stay on top of a story
and add/remove references as they become outdated or available. When doing
this, make sure you promise your audience information will be updated as it is
made available to the public. Exclusivity is also something that always grabs
attention and keeps audiences engaged. Add additional unique content to your
site that can’t be found anywhere else and make sure your readers are aware of
that.
3. Journalists
need to be relevant when it comes to online journalism. Make sure that you’re
explaining why the story is relevant to the general audience. After the lead
sentence it’s important to explain why the story matters, the goal here is to
capitalize on the webs immediacy. If
your content isn’t relevant the reader refuses to be engaged and will not
revisit your site.
4. Make sure
the text is concise and conversational. To keep readers engaged journalists
need to use short, declarative sentences and avoid clauses and passive writing.
Readers want to get to the content quickly and conversational writing makes the
content easier to absorb.
5. Journalists
need to remember to write for the “scanners”.
Online readers skim content and look for information that grabs their
attention. Make sure your giving readers lots of points of entry in your
articles; places to jump in and start reading easily. This allows the reader to
be engaged in part of the story or article that interest him/her instead of
being automatically turned away by long continuous extensive reading. By using
sub-headlines, bullets and frequent paragraph breaks, readers are easily able
to find what interests them.
6. Most
importantly, you need to keep your online site interactive. Ask questions,
respond to comments and share your opinion. You should give your readers the
option to customize your site. By allowing the option to enter or select
information relevant to what their interested in and receive customized
responses based off of that information, you’re increasing their interest to be
engaged and constantly involved in your site.
7. Along
with keeping audiences engaged on modern sites, it’s also important to make
sure your directing people to your site. You can’t engage an audience if they
can’t find your site. In order to make sure users are going to read your
content instead of someone else’s you have to do everything you can to increase
your search engine optimization (SEO). Think about the words someone would be
using if they were searching for a story on your site, then put those words in
your headlines, sub-headlines or in the first sentence of the story. In doing
this, people will be more likely to engage in your story and/or site.